{"id":156,"date":"2009-02-09T10:59:06","date_gmt":"2009-02-09T18:59:06","guid":{"rendered":"http:\/\/www.fcsuper.com\/swblog\/?p=156"},"modified":"2009-02-10T12:29:09","modified_gmt":"2009-02-10T20:29:09","slug":"sww09-monday-general-session-part-1","status":"publish","type":"post","link":"https:\/\/www.fcsuper.com\/swblog\/?p=156","title":{"rendered":"SWW09 Monday General Session (Part 1)"},"content":{"rendered":"

The General Session hall filled up quickly.\u00c2\u00a0 As I mentioned, excitement was in the air.\u00c2\u00a0 Over 4300 people filed in quickly to take their seats.\u00c2\u00a0 This was well over this year’s goal (something like 3500 {unofficially}).\u00c2\u00a0 The music started and then we were greeted by Jeff Ray’s enthusiastic and confident entrance on to the big stage.\u00c2\u00a0 He presented us with a report card about how well SolidWorks is doing.\u00c2\u00a0 Despite his cheerful presentation about the progress SolidWorks Corp has made over the past year, he gave the company suprizingly low markets on their progress.\u00c2\u00a0 Of course, there are likely some people that felt he was being too generous<\/a>.<\/p>\n

<\/p>\n

\"IMG_0287\"<\/p>\n

He stated that customer satisfaction is now 91%, with very satisfied now at 43%.\u00c2\u00a0 Customer Portal had 1.2M visits last year with 10M hits.\u00c2\u00a0 SolidWorks now supports 16 languages, up from 12 last year.<\/p>\n

<\/center>Ray then revealed that according to customer feedback, SolidWorks is running 65% faster on large assemblies and drawings, giving 8x the time savings with new tools such as Speedpak.<\/p>\n

Customer interface has been a focal point of improvement, along with giving a more consist user experience by providing wide screen and multiple monitor support.\u00c2\u00a0 He announced that 50% of users now spend 70% of their job time within SolidWorks.\u00c2\u00a0<\/p>\n

Ray gave a shout out of sorts to the SolidWorks blogging community and even discussed Twitter’s role in the SolidWorks general online community; even to the point of announcing the SolidWorks World 2009 twitter hash #SWW09! (More about this later.)<\/p>\n

He stated that the areas where Solidworks needs to improve are installations, upgrades and managing SolidWorks design data.\u00c2\u00a0\u00c2\u00a0The phrasology he used was that they needed to “obliterate”<\/em> each of these.\u00c2\u00a0 I think he meant that they will work on obliterating issues with these.\u00c2\u00a0 For example, they want to make it easier to access the design data so that users can focus on why they have SolidWorks (designing) instead of hunting for files.<\/p>\n

He then showed appreciation for all attendees, noting that some are here dispite the fact that they are recently out of work or had expense cutbacks at their company.<\/p>\n","protected":false},"excerpt":{"rendered":"

The General Session hall filled up quickly.\u00c2\u00a0 As I mentioned, excitement was in the air.\u00c2\u00a0 Over 4300 people filed in quickly to take their seats.\u00c2\u00a0 This was well over this year’s goal (something like 3500 {unofficially}).\u00c2\u00a0 The music started and then we were greeted by Jeff Ray’s enthusiastic and confident entrance on to the big … Continue reading “SWW09 Monday General Session (Part 1)”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[11,319],"tags":[425,71,400,426],"series":[],"class_list":["post-156","post","type-post","status-publish","format-standard","hentry","category-news","category-sww09","tag-customer-satisfaction","tag-general-session","tag-jeff-ray","tag-review"],"yoast_head":"\nSWW09 Monday General Session (Part 1) - 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