Leveraging the Online Community (Pontiac?)

*Edits to this article are in this color* 

I’m noticing that many companies are starting to get-it when it comes to leveraging online communities.  SolidWorksCorp has been ahead of the game, which is working to their advantage.  This isn’t going unnoticed by others in the 3D CAD industry.   Of course, nor is the idea of leveraging online communities unique to 3D CAD companies. 

PTC recently sent out an email with a survey regarding their plans to improve their presence within the online communities.  Sure, they already have user and corporate blogs, forums and such.  What are they missing?  Well, not being involved with PTC, I’m not going to guess.  Nor am I going to fill out their survey.

What made me think about this is something that happened which is almost completely unrelated to 3D CAD.  My wife and I were recently profiled in G8 version Pontiac Performance.  This is a magazine that is sent out to owners of Pontiac vehicles.  I’m not sure why I, as an owner of an awesome new 2009 G8 GT, would need a magazine full of articles pointing out the greatness of Pontiac cars.  I already get-it.  That’s why I bought the car!  (Maybe they are hoping I will buy another model right away?)  Anyway, the magazine does have its use, and I’m getting to the point soon.  First, if you want to see my profile article, I believe the magazine is carried by Pontiac dealerships.  If you feel so inclined, go in to a dealership and ask to see if they have copies of the G8 version Pontiac Performance Spring 2009 edition.  (It has to be the G8 version of the magazine since it appears they publish different versions of the magazine based on what car you are interested in or already own.) The article is on pages 12 and 13 (pages vary based on the version of the magazine, but its somewhere between page 9 and 14 in most G8 versions).  Then, while you are there, check out the G8.  I’m actually not being sarcastic when I suggest this.

Anyway, back to the point.  In the magazine is another article called Car Camaraderie about how online forums are bringing Pontiac drivers together.  They did a whole article about online resources being utilized by Pontiac owners.  As far as I know, none of these resources are directly related to GM.  This move by Pontiac to promote the online community reminded me of the efforts that SolidWorks has already undertaken.   The writer of the Pontiac article understands the Pontiac’s online community well enough to mention the most popular sites for each of their models.  This is just one article in one magazine that doesn’t have public distribution.  It’s a start for them, though.  Sure, OnStar has been online based for awhile now, but that is a paid service.  The act of actually profiling users on several of the forums (even mentioning their user names) is something that is not that common yet.  Like many other old-school companies, they are starting to understand the Information Age, finally.  

SolidWork Corp isn’t a vanguard in how they leverage the online communities, but they are ahead of the curve…with other companies close on their heels.

“Brand New Car”

In case anyone is in doubt, but not over finances, right now is a GREAT time to buy a car.  I cannot overstate this fact.  With the economic woes causing our system to collapse all around us, there are many opportunities for which to take advantage.  Stock market is one, if you don’t mind the rollercoaster ride.  Another way is in using one’s buying power for the big ticket items (cars in particular, but yeah, I’m sure boats and such are going for huge discounts too).

I recently traded in my old 2003 Acura TL Type-S for a 2009 Pontiac G8 GT.  As I began on this strange move months ago, I got asked “trade in an Acura for a Pontiac?”.  Yes, without reservation.  I waited to make this exchange until the end of Sept, and I’m glad I did because I got great pricing.  (OK, the reasons why I readily dumped my Acura for a Pontiac are best covered some other time.  I’ll just say that no one asks why once they see my G8 GT and ride in it.)  Anyway, the point is, right now is a great time to get some really great deals on the cars.

This isn’t a message to tell people “Hey, go out and support the American economy.”  This is a message saying “Now is the time to strike; to get the really great bargains.”  The consumer advantage is not limited to GM.  All the car companies are in pain right now.  As I shopped around in recent months, many of the dealers put on a brave face, but there is an air of desperation.  I guess a better way to put is that they are willing to actually deal.  No more dealer mark-ups.  I’ve actually seen quite the opposite.  Some brands are selling 2008’s for WAY under even the invoice price (prolly close to what is actually paid by the dealer).

Of course, if you invest your money, you might score a 3.0% yield CD, which is running at about 1/2 the current inflation rate.  You can try to time the stock market, but much bigger money is likely timing you instead.  If you are going to lose money, you might as well enjoy the ride (literally).